The entry point

The Operations Diagnostic

Two to three weeks. A fixed fee. A clear-eyed picture of how your operation actually runs, what it's costing you, and exactly what to do about it — written down, costed, and yours to keep.

Book a diagnostic

2–3 weeksfrom kickoff to findings
Fixed feeagreed in writing before we start
50% creditedagainst an implementation in 60 days
Yours to keepthe plan, whoever builds it
Why start here

Nobody should sign a big implementation on a first date.

You've probably been burned before — a system bought on a promise, implemented badly, quietly abandoned. So we don't ask for that leap. The diagnostic is small, fixed-price, and ends with something valuable whether or not you ever hire us again.

It also protects you from the most common failure in this industry: a vendor scoping a build before anyone understands the problem. Half of what most firms would sell you, you don't need. We'd rather find that out on a small engagement than a large one.

What happens

Three weeks, start to finish.

1
Days 1–3 · Kickoff & mapping

We learn how it really works

On-site where possible. We walk the process end to end — order intake, procurement, operations, fulfilment, invoicing, close — and talk to the people who actually run it, not just the org chart. Systems, spreadsheets, workarounds and all.

2
Days 4–8 · Data & systems review

We look under the hood

Your ERP or accounting setup, integrations, data quality, master data, and reporting. Where numbers disagree, we find out why. Where work is manual, we count it.

3
Days 9–12 · Quantify

We put numbers on the pain

Hours spent re-keying. Days lost at month-end. Value of stock and data discrepancies. Cost of delay. This is the part most reviews skip — and the part that makes the decision obvious.

4
Days 13–15 · Design & readout

We tell you what to do

A target architecture, an ROI-ranked roadmap, and a costed build plan — presented in person to you and your leadership team, in plain language. You'll get the recommendation to not build something wherever that's the honest answer.

Deliverables

What lands on your desk.

The diagnostic pack

  • Findings report — how the operation runs today, with the leaks quantified in hours and rupees
  • Current-state map — systems, data flows, and every manual handoff between them
  • Target architecture — what should connect to what, and which platform fits your scale
  • ROI-ranked roadmap — each initiative with effort, cost, and expected payback so you can cut what doesn't earn its place
  • Costed build plan — scope, sequence, timeline and price for the work we'd recommend
  • Process recommendations — the fixes that need no software at all

Everything is yours. Take it to your own team, take it to another vendor, or take it to us. We're comfortable being judged on the quality of the thinking.

Scope

Three levels, scoped to your operation.

Single site

Focused

2 weeks

One location, one core process area — typically finance, operations, or commercial.

  • Process walkthrough
  • Systems & data review
  • Findings + roadmap
  • Costed build plan
Most common

Operations

3 weeks

End-to-end review across finance, supply chain, and sales & marketing operations.

  • Everything in Focused
  • Cross-functional process mapping
  • Quantified cost of current state
  • In-person leadership readout
Multi-site / complex

Enterprise

3–4 weeks

Multiple locations, multiple entities, or a failed implementation to unpick.

  • Everything in Operations
  • Multi-site comparison
  • Recovery plan for stalled projects
  • Change & training assessment

Each level is quoted as a fixed fee once we understand the scope — agreed in writing before any work begins. The credit-back: appoint us for the implementation within 60 days and we credit half the diagnostic fee against it. You never pay twice for the same thinking.

Questions people ask

Before you book.

How much of my team's time will this take?

Less than you'd fear. Expect roughly 6–10 hours total from key people across the whole engagement — mostly walkthroughs and a few interviews. We work around your operation, not the other way round.

What if you conclude we don't need a new system?

Then that's what the report says, and we'll show you the process changes that solve it instead. It happens regularly. We'd rather tell you the truth and earn the relationship than sell you a build you don't need.

Do we have to use you for the implementation?

No. The blueprint is yours to keep and take anywhere — including to your existing vendor or your own team. The credit-back exists to make choosing us easy, not to trap you.

Is our data safe?

We sign an NDA before kickoff. We work on read-only access wherever possible, keep everything in your environment where we can, and hand back or destroy anything we hold at the end.

We already have an ERP. Is this still relevant?

Usually more relevant, not less. Most of our work is with businesses that already own good software and aren't getting the benefit — because it's half-implemented, badly integrated, or the process around it never changed.

Can you work outside Karachi?

Yes. We work across Pakistan and the GCC. For sites outside Karachi we combine an on-site visit with remote working sessions, and travel is quoted transparently up front.

What does the implementation cost afterwards?

It depends entirely on scope, sites, and integration complexity — which is precisely what the diagnostic establishes. You'll have an exact, costed figure in the report before any implementation proposal is made, so there are no surprises later.

Find out what your operation is actually costing you.

Tell us what's not working in a paragraph. We'll come back within two business days with a scope, a fixed price, and a start date.

Book a diagnostic